Service Excellence

Service Excellence Overview

The Department of Radiology’s faculty and staff pride themselves in delivering world-class service to our patients from both near and far. Our commitment to making a difference in the lives of others is unparalleled in South Florida and it shows.

Meet our exemplary faculty and staff members who were caught delivering top-notch service to our patients and our community.

Mary Camargo, Sr. Patient Access Representative

Mary Camargo, Sr. Patient Access Representative

Mary Camargo

Jordanna Pupo, Director of Imaging, received a voicemail from the wife of a patient in February. She wanted to inform leadership of the phenomenal service she received from Mary Camargo at Bascom Palmer Imaging…
Read more about Mary

Andrea Roman, MRI Technologist
Mikaelle Dor, Clinic Assistant

Andrea Roman, MRI Technologist Mikaelle Dor, Clinic Assistant

Mikaelle Dor & Andrea Roman

Yesterday I was a patient at SCCC for three annual procedures: annual mammogram, ultra sound and breast MRI. My service was above and beyond excellent. Let me share some details…
Read more about Mikaelle and Andrea

Javier Casillas, MD
UMMG Faculty Hero

Javier Casillas, MD UMMG Faculty Hero

Faculty Hero: Dr. Javier Casillas

Javier Casillas, MD, Professor of Clinical Radiology, is the newest University of Miami Medical Group faculty hero.

After joining the Miller School in 1984, Dr. Casillas was immediately recognized as a person who aimed for excellence. From interpreting imaging studies…
Read more about Dr. Casillas